依據郵局(或銀行)最新通知，為加強外籍移工帳戶安全管理，需配合居留證資料更新。請各單位協助宣導並提醒相關人員遵循以下注意事項：
1、外籍移工需定期檢視並更新居留證資料，以確保帳戶正常使用。
2、若居留證資料有變更，請即刻至郵局辦理更新。
3、請協助外籍移工瞭解相關規定，避免因資料不符而影響金融服務(若逾期未完成更新，會停止該帳戶金融卡、語音、網路服務及其他電子化交易功能和停止入戶匯款、跨行通匯、外匯匯款等)。
4、請於指定日期115年5月31日(含)前完成。
📌 常見問題 Q&A
Q1：為什麼需要更新居留證資料？ A：因為金融機構有「認識你的客戶」（KYC）的責任，必須確認居留證仍有效，才能保障帳戶安全並避免遭到冒用。
Q2：需要準備哪些文件？ A：主要是有效的居留證正本，另外可能需要護照或工作證等身分證明文件，依郵局要求而定。
Q3：居留證快要到期時，會影響帳戶嗎？ A：如果居留證過期未更新，帳戶可能會被限制部分功能，甚至暫停使用，直到完成更新。
Q4：更新流程要去哪裡辦理？ A：通常需要本人親自到郵局櫃檯辦理，攜帶居留證與相關文件。
Q5：多久需要更新一次？ A：每次居留證換發或延長時，都需要同步更新郵局的資料。
Q6：如果沒有及時更新會怎麼樣？ A：可能會影響提款、轉帳等金融服務，甚至造成帳戶暫停。
Q7：更新需要付費嗎？ A：郵局辦理資料更新通常不收費，但居留證換發需依移民署規定繳交相關費用。
Q8：可以委託他人代辦嗎？ A：一般需要本人親自辦理，若有特殊情況，需攜帶委託書及雙方證件，並依郵局規定辦理。

According to the latest notice from the post office (or bank), to strengthen the security management of foreign migrant workers' accounts, it is necessary to update their residence permit information. Please assist in disseminating this information and reminding relevant personnel to follow these precautions:

1. Foreign migrant workers must regularly review and update their residence permit information to ensure normal account use.

2. If there are any changes to the residence permit information, please go to the post office immediately to update it.

3. Please assist foreign migrant workers in understanding the relevant regulations to avoid affecting financial services due to inaccurate information (failure to update by the deadline will result in the suspension of the account's debit card, voice, internet services, and other electronic transaction functions, as well as the suspension of in-bank remittances, interbank transfers, and foreign exchange remittances).

4. Please complete the update by the specified date of May 31, 2026 (inclusive).

📌 Frequently Asked Questions (Q&A)

Q1: Why is it necessary to update residence permit information? A: Because financial institutions have a "Know Your Customer" (KYC) responsibility. They must verify that the residence permit is still valid to protect account security and prevent misuse. Q2: What documents are required? A: Primarily, a valid original residence permit. You may also need identification documents such as a passport or work permit, depending on the post office's requirements.

Q3: Will my account be affected if my residence permit is about to expire? A: If your residence permit expires and is not renewed, your account may be subject to some restrictions or even suspension until renewal.

Q4: Where do I go to renew my residence permit? A: Usually, you need to go to the post office counter in person, bringing your residence permit and relevant documents.

Q5: How often do I need to renew my residence permit? A: Every time you renew or extend your residence permit, you need to update your information with the post office.

Q6: What happens if I don't update on time? A: It may affect financial services such as withdrawals and transfers, and may even lead to account suspension.

Q7: Is there a fee for renewal? A: Post office information updates are usually free, but residence permit renewals require payment of fees according to the Immigration Agency's regulations.

Q8: Can I authorize someone else to handle this on my behalf? A: Generally, it needs to be done in person. In special circumstances, a power of attorney and identification documents of both parties are required, and the procedure must be followed according to the post office's regulations.